We respect the privacy of our customers and will not sell, trade or share your personal information with anyone outside of Joy & Kel LLC unless we are required to release your information to comply with the law, protect our rights or the rights, property and safety of others.
What Information Do We Collect?
We collect only that information which is necessary to process your order or request.
This may include:
~~ your name, mailing address, telephone and email address ~~ DEMOGRAPHIC INFORMATION WHICH IS NOT PERSONALLY IDENTIFIABLE.
Cookies and Social Media Interactions?
Our site uses the services of Google Analytics which drops a cookie, (a very small text file that is temporarily stored on your computer when you visit some websites) during use of our web pages to provide us with user demographics, interactions and experience with our site. It does not gather personally identifiable information from you.
We encourage sharing of our product images on social media and for this purpose we provide the tools from Add This on each product page. By clicking the links and sharing our content you will access a third-party website or vendor and your IP address and or email address may be shared with those sites.
Opting Out of Data Collection
You may set up Private or Incognito Browsing on your browser (Chrome, Firefox, etc.) to prevent tracking or by installing the Google Analytics Opt Out Browser add-on. Our site honors do not track signals.:
What Steps Do We Take To Safeguard Your Information?
Our web-hosting provider encrypts all transmitted information, which is stored on their secure servers located in the United States.
We advise you to register a user name and password when placing an order that we may further protect your personal and billing information.
We do not store your method of payment and accompanying information for future orders. All orders are processed directly through PayPal or Stripe.
It is not necessary to have a PayPal or Stripe account; you may enter your information directly with PayPal each time you order from any vendor.
How Do We Use Your Personal Information?
We may use the information collected from you when you register an account with us, subscribe to our newsletter, make a purchase, browse our site or blog to:
~~ Process and fulfill your order. ~~ Provide a response to your request. ~~ Contact you about the status of your order. ~~ Improve our website and your experience with it.
After you have expressed your interest and consent, we may provide you with information on our new products or special offers . If you do not wish to receive information from us regarding products or offers, you may indicate this on our registration form or the email correspondence from us.
We collect your email address to process your order, respond to your inquiry or send shipping updates regarding your order.
We will not use misleading subject lines in our emails to you. Our purpose of communicating with you will be clearly identified.
We monitor any third-party marketing services to ensure compliance with our privacy policies and safe guarding of your information.
Our privacy policy does not extend to third-parties that are not owned or directly operated by Joy & Kel LLC.
We will provide an Unsubscribe link at the bottom of our email and will honor your opt-out/unsubscribe request in a timely manner.
General Data Protection Regulation (GDPR)
This European Union regulation requires businesses to reasonably safeguard the privacy and personal data of its citizens with whom they conduct transactions. This includes exporting personal data outside of the EU, data retention, sharing and advising EU customers how they may access, delete or restrict use of their data..
Our Privacy Policy indicated above is incorporated herein and includes:
Data Retention and Access
We retain your personal information for as long as needed to provide you with our services and products or as required by the United States government as described above.
If you are a citizen of an EU member state, you may have the right to access, change or delete your personal information. You may request this by contacting us in writing. Some of these rights may apply in limited circumstances. We will generally comply with your request.
If your rights under the GDPR are in conflict with any legal or regulatory obligations as required by government of the United States of America, our obligations to the United States government, its laws, regulations and rule will supersede your rights under the GDPR and we will immediately notify you of such.
